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Support and Troubleshooting
Support and Troubleshooting
common issues, contact and more.
Peter Steidel avatarDelaney Thompson avatar
By Peter and 1 other2 authors19 articles

Common issues and solutions


How to remove reviewer suggestions on the invite dialogue
How to fix the text highlighting issue with Google Chrome
Set a custom shortcut to switch between browse and comment mode
Why do some reviewers need to log-in when leaving feedback on a file?
How to fix unreadable text in documents
Make sure that the fonts of your Office files are displayed correctly
Ensure color accuracy for your uploaded images
Ensure color accuracy for your uploaded PDF documents
Guarantee the best results for your uploaded videos
Remove cookie banner from website reviews
Use these tips if you want to upload a very large video file
Prevent Filestage emails from going to spam
Recover deleted files
Whitelist domains to ensure full functionality

Support


Learn which browsers Filestage supports
Reach out to our customer support if you have any questions
Setting up your website for live-review
Install our browser extension to fully review live websites
Generate an HAR file for troubleshooting purposes
Filestage Help Center
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