Support and Troubleshooting | Filestage
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Support and Troubleshooting
Support and Troubleshooting
Find solutions to common issues and get step-by-step assistance for resolving technical problems.
Reach out to our customer support if you have any questions
Setup, Compatibility and Troubleshooting
Whitelist domains to ensure full functionality
Install our browser extension to fully review live websites
Generate an HAR file for troubleshooting purposes
Setting up your website for live-review
Recover deleted files
Prevent Filestage emails from going to spam
How to fix the text highlighting issue with Google Chrome
Learn which browsers Filestage supports
Set up your single sign-on (SSO) via Microsoft Entra ID, formerly Azure Active Directory
Frequent Questions
Make sure that the fonts of your Office files are displayed correctly
Use these tips if you want to upload a very large video file
Why do some reviewers need to log-in when leaving feedback on a file?
Ensure color accuracy for your uploaded PDF documents
Remove cookie banner from website reviews
How to fix unreadable text in documents
Guarantee the best results for your uploaded videos
How to remove reviewer suggestions on the invite dialogue
Ensure color accuracy for your uploaded images