Insights provides you, as an admin, with a dashboard displaying metrics about your review and approval process.
Understand your key metrics
Get an idea of your team’s activity and progress using our five metrics automatically consolidated over the last 30 days.
Being able to keep track of these metrics over time is a key ingredient in continuously optimizing your proofing process.
If you can think of any metric that would be helpful, simply click on the green button Request custom metrics and fill in our three-step form to share your ideas.
Introducing Advanced Insights, a new feature designed for Enterprise Admins, offering comprehensive analytics and metrics to enhance team performance. Through four dedicated dashboards, admins gain valuable insights into the proofing workflow, project performance, reviews, and reviewer behavior.
Metrics being covered in each dashboard:
Total number of projects that have been created
Average versions per file
The average number of versions of files
Average time to complete project
Average time to complete a project. Time to complete starts from starting the first review till approval in the last reviewer group
Time to complete reviewer group
Each reviewer group with time to complete a review in it
Time to complete version review
Each version with time to complete a review in it
Total review decisions
Total number of review decisions
Total number of reviews that were started
Total number of versions that were created
Showing the number of projects that have been completed, are in review.
Showing the number of reviews that are approved, in review, need changes
Overview of file types that were uploaded
List of most recent uploads
Review decisions submitted
Total number of review decisions that were submitted
The average number of comments per version review
Number of decisions per decision type; change requested, approved, and not provided
Time to submit review decisions
Number of review decisions that were submitted late, have been submitted but didn’t have a due date, have been submitted on time, are outstanding or are outstanding and overdue
Overview of resolved and unresolved comments
Most liked comments
List of comments that received the most likes from reviewers
Total number of reviewers
List of reviewers ranked on % of time they managed to submit a decision before the due date has passed
List of reviewers that have provided the most proofing comments
Reviewer time to decision ranking
List of reviewers ranked on their average time to submit a decision, after a review has been started
💡What´s next? After understanding the insights section, see how to keep track of the review status in the review summary.
Let us know if you have any questions by reaching out to us on chat or emailing us at email@example.com. We're always happy to help!