---
title: "Our sub-processors"
description: "We use secure and GDPR-compliant sub-processors."
url: https://help.filestage.io/fr/articles/4453666-our-sub-processors
collection: "Conformité et sécurité"
updated: 2026-07-24
language: fr
alternates: [en, de, es]
---

# Our sub-processors

We use secure and GDPR-compliant sub-processors.

# Article overview:

1.  [How do we select subprocessors?](#our-sub-processors-are-certified-according-to-data-protection-laws)
    
2.  [Who are our subprocessors?](#h_0ac8853441)
    

* * *

# How do we select subprocessors?

![GDPR ready](https://staticfiles.gleap.io/helpcenter/668fad7b14cdc36cb3fd211c/20240814123803_9174.png)

At Filestage, we take your privacy and security seriously. That's why we have a robust third-party privacy and security risk management program.

As part of our program, each subprocessor's privacy and security practices are assessed prior to our use of their services. This assessment includes a review of their information security management systems and data processing agreements (DPAs).

Preference is given to subprocessors who are GDPR-compliant and certified against industry best practice standards such as ISO 27001. In addition, and where required, we enter into DPAs with each of our subprocessors.

* * *

# Who are our subprocessors?

At Filestage, we embrace remote working. This means we're a fully remote and globally-distributed team that leverages cloud services providers for our products (i.e., hosting and delivering our application (app.filestage.io) and website (filestage.io)).

* * *

## Application

### Amazon Web Services, Inc.

-   **App name:**
    
    -   [AWS](https://aws.amazon.com/)
        
-   **App use:**
    
    -   We use AWS to host our application.
        
-   **Headquarters:**
    
    -   410 Terry Ave N, Seattle, WA 98109-5210, United States
        
-   **Datacenter:**
    
    -   European Union
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://aws.amazon.com/compliance/programs/)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://aws.amazon.com/privacy/)
        
    -   [Data processing agreement](https://aws.amazon.com/blogs/security/aws-gdpr-data-processing-addendum/)
        

### Auth0, Inc.

-   **App name:**
    
    -   [Auth0](https://auth0.com/)
        
-   **App use:**
    
    -   We use Auth0 to authenticate users.
        
-   **Headquarters:**
    
    -   10800 NE 8th St #700, Bellevue, WA 98004, United States
        
-   **Datacenter:**
    
    -   European Union
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://auth0.com/security)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://auth0.com/privacy)
        
    -   [Data processing agreement](https://cdn.auth0.com/website/legal/files/dpa/data-processing-addendum-8-20.pdf?_ga=2.258302026.118688053.1602587623-55110928.1602587623)
        

### Celonis, Inc.

-   **App name:**
    
    -   [Make](https://www.make.com)
        
-   **App use:**
    
    -   We use Make to integrate Filestage with your internal apps to create workflow automations.
        
-   **Headquarters:**
    
    -   Menclova 2538/2, 180 00 Praha 8-Palmovka, Czechia
        
-   **Datacenter:**
    
    -   European Union
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://www.make.com/en/privacy-notice)
        
    -   [Data processing agreement](https://www.make.com/en/data-processing-agreement)
        

### Cloudflare, Inc.

-   **App name:**
    
    -   [Cloudflare](https://www.cloudflare.com/)
        
-   **App use:**
    
    -   We use Cloudflare for our domain name server.
        
-   **Headquarters:**
    
    -   101 Townsend Street, San Francisco, CA 94107, United States
        
-   **Datacenter:**
    
    -   United States
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://www.cloudflare.com/en-gb/trust-hub/compliance-resources/)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://www.cloudflare.com/en-gb/privacypolicy/)
        
    -   [Data processing agreement](https://www.cloudflare.com/en-gb/cloudflare-customer-dpa/)
        

### Cumul, NV.

-   **App name:**
    
    -   [Cumul.io](http://cumul.io/)
        
-   **App use:**
    
    -   We use Cumul.io to provide dashboards within our app.
        
-   **Headquarters:**
    
    -   Tiensevest 102 box 201, B-3000 Leuven, Belgium
        
-   **Datacenter:**
    
    -   European Union
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://www.cloudflare.com/en-gb/trust-hub/compliance-resources/)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://cumul.io/privacy)
        
    -   [Data processing agreement](https://app.cumul.io/start/profile/legalinfo)
        

### Fullstory, Inc.

-   **App name:**
    
    -   [Fullstory](https://www.fullstory.com/)
        
-   **App use:**
    
    -   We use Fullstory to analyze our user base (i.e. usage behaviour).
        
-   **Headquarters:**
    
    -   1745 Peachtree Rd NW Suite N, Atlanta, GA 30309, United States
        
-   **Datacenter:**
    
    -   European Union
        
    -   United States
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://trust.fullstory.com/)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://www.fullstory.com/legal/privacy-policy/)
        
    -   [Data processing agreement](https://www.fullstory.com/legal/form-of-standard-dpa/)
        

### Headway App, Inc.

-   **App name:**
    
    -   [Headway](https://headwayapp.co/)
        
-   **App use:**
    
    -   We use Headway to provide you with our change log.
        
-   **Headquarters:**
    
    -   340 S Lemon Ave #4399, Walnut, CA 91789, USA
        
-   **Datacenter:**
    
    -   United States
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://headwayapp.co/privacy)
        

### Intercom, Inc.

-   **App name:**
    
    -   [Intercom](http://intercom.com)
        
-   **App use:**
    
    -   We use Intercom to provide you with customer support directly in our application.
        
-   **Headquarters:**
    
    -   KPMG Building, 55 2nd St, San Francisco, CA 94105, United States
        
-   **Datacenter:**
    
    -   United States
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://www.intercom.com/security?on_pageview_event=security_footer)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://www.intercom.com/legal/privacy)
        
    -   [Data processing agreement](https://www.intercom.com/legal/data-processing-agreement)
        

### MongoDB, Inc.

-   **App name:**
    
    -   [MongoDB Atlas](https://www.mongodb.com/cloud)
        
-   **App use:**
    
    -   We use MongoDB Atlas for our customer database.
        
-   **Headquarters:**
    
    -   499 Hamilton Ave, Palo Alto, CA 94301, United States
        
-   **Datacenter:**
    
    -   European Union
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://www.mongodb.com/cloud/trust#compliance)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://www.mongodb.com/legal/privacy-policy)
        
    -   [Data processing agreement](https://www.mongodb.com/legal/dpa)
        

### Pusher, Ltd.

-   **App name:**
    
    -   [Pusher](https://pusher.com/)
        
-   **App use:**
    
    -   We use Pusher to create APIs.
        
-   **Headquarters:**
    
    -   160 Old St, London EC1V 9BW, United Kingdom
        
-   **Datacenter:**
    
    -   European Union
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://pusher.com/legal/privacy-policy)
        
    -   [Data processing agreement](https://www.messagebird.com/en/legal/dpa)
        

### Recrea Systems, SLU.

-   **App name:**
    
    -   [Quaderno](https://quaderno.io/)
        
-   **App use:**
    
    -   We use Quaderno to provide you with invoices.
        
-   **Headquarters:**
    
    -   Bravo Murillo 34 - 35003, Las Palmas, Spain
        
-   **Datacenter:**
    
    -   European Union
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://quaderno.io/policies/privacy/)
        
    -   Data processing agreement
        

### Rocket Science Group, LLC.

-   **App name:**
    
    -   [Mailchimp](https://mailchimp.com/)
        
-   **App use:**
    
    -   We use Mandrill to distribute email communications to you.
        
-   **Headquarters:**
    
    -   2015 Main St, Vancouver, BC V5T 3C2, Canada
        
-   **Datacenter:**
    
    -   United States
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://mailchimp.com/about/security/)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://www.intuit.com/privacy/statement/)
        
    -   [Data processing agreement](https://mailchimp.com/legal/data-processing-addendum/)
        

### Segment.io, Inc.

-   **App name:**
    
    -   [Segment](https://segment.com/)
        
-   **App use:**
    
    -   We use Segment to analyze our user base (i.e. profiling, usage behaviour).
        
-   **Headquarters:**
    
    -   100 California Street, Suite 700, San Francisco, CA 94111, United States
        
-   **Datacenter:**
    
    -   United States
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://segment.com/security/)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://segment.com/legal/privacy/)
        
    -   [Data processing agreement](https://segment.com/legal/data-protection-addendum/)
        

### Stripe, Inc.

-   **App name:**
    
    -   [Stripe](https://stripe.com/)
        
-   **App use:**
    
    -   We use Stripe for payment processing.
        
-   **Headquarters:**
    
    -   510 Townsend Street, San Francisco, CA 94103, United States
        
-   **Datacenter:**
    
    -   United States
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved certification mechanisms](https://stripe.com/docs/security)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://stripe.com/en-gb-us/privacy)
        
    -   [Data processing agreement](https://stripe.com/en-gb-us/legal/dpa)
        

### Transloadit-II, GmbH.

-   **App name:**
    
    -   [Transloadit](https://transloadit.com/)
        
-   **App use:**
    
    -   We use Transloadit for uploading and transcoding files.
        
-   **Headquarters:**
    
    -   Waßmannsdorfer Chaussee 39 A, 12355 Berlin, Germany
        
-   **Datacenter:**
    
    -   European Union
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://transloadit.com/legal/privacy/)
        
    -   Data processing agreement
        

* * *

## Website

### WPEngine, Inc.

-   **App name:**
    
    -   [WPEngine](https://wpengine.com/)
        
-   **App use:**
    
    -   We use WPEngine to host our website.
        
-   **Headquarters:**
    
    -   504 Lavaca Street Suite 1000 Austin, TX 78701, United States
        
-   **Datacenter:**
    
    -   United States
        
-   **Transfer mechanism:**
    
    -   Standard contractual clauses
        
    -   [Approved transfer mechanisms](https://wpengine.com/support/wp-engines-security-environment/)
        
-   **Privacy documentation:**
    
    -   [Privacy policy](https://wpengine.com/legal/privacy/)
        
    -   [Data processing agreement](https://wpengine.com/legal/dpa/)
        

* * *

_If you have any questions or comments, please contact us through chat or email at_ [_support@filestage.io._](mailto:support@filestage.io)
