We believe in entering into fair and transparent agreements with you. So, we've curated the below legal documents to help you evaluate the terms of our services.
Master Services Agreement (MSA)
Our MSA applies to all pricing plans and sets out the terms and conditions that apply to your subscription.
Data Processing Agreement (DPA)
Our DPA sets out additional terms and conditions that apply if and when your subscription includes the processing of personal data.
Service Level Agreement (SLA):
Cloud Service Offerings & Support Services
This SLA sets out the level of uptime and support services we will provide to you when you are subscribed to our Free, Basic, or Professional plans.
Enterprise Service Level Agreement (SLA):
Cloud Service Offerings
This SLA sets out the level of uptime we will provide to you when you are subscribed to our Enterprise plan.
Enterprise Service Level Agreement (SLA):
Professional & Support Services
This SLA sets out the level of professional and support services we will provide to you when you are subscribed to our Enterprise plan.
Mutual Non-Disclosure Agreement
We believe in forming long and trustworthy business relations. That's why we keep sensitive information shared with us safe and private.
If your organization needs to enter into a Mutual NDA with us, we are happy to take care of that as part of our enterprise license package.
API Fair Use Policy
This policy sets out additional terms and conditions that apply if and when you make use of our API.