Managing the subscription

19 articles in this collection
Written by Peter Steidel and Mathias Martinez

Purchasing Process

Increase your storage limit

Increase the total size of your encrypted storage available in your account

Written by Mathias Martinez
Updated over a week ago

Buy a subscription / Conclude a license agreement

At Filestage, we believe in great service, simple and transparent processes, and fair pricing.

Written by Peter Steidel
Updated over a week ago

Increase your project limit

Increase the total number of active projects available for your team

Written by Mathias Martinez
Updated over a week ago

Payment Methods & Payment Terms

Written by Peter Steidel
Updated over a week ago

Special Discounts for NGOs and students

Discounts for non-profits and educational institutions

Written by Peter Steidel
Updated over a week ago

Terms & Conditions, SLA, and Data Privacy Policy

At Filestage, we believe in great service, simple and transparent processes, and fair pricing.

Written by Peter Steidel
Updated over a week ago

Terms and conditions

Written by Peter Steidel
Updated over a week ago

Subscription settings

Cancel your subscription

Written by Peter Steidel
Updated over a week ago

Change your subscription plan

Learn how easy it is to change your subscription plan.

Written by Peter Steidel
Updated over a week ago

Update your credit card details

Sometimes you need to change to a different credit card or correct your credit card details.

Written by Peter Steidel
Updated over a week ago

Update your invoice information

How can I edit my invoices?

Written by Peter Steidel
Updated over a week ago

Update the invoice billing email address

Written by Peter Steidel
Updated over a week ago

View your most recent invoice

Learn how to access your billing history

Written by Peter Steidel
Updated over a week ago

View which payment methods we support

Written by Peter Steidel
Updated over a week ago

Add or remove seats

Lern how to add or remove seats according to your needs

Written by Mathias Martinez
Updated over a week ago

Understand the billing adjustment after you change your subscription

Written by Peter Steidel
Updated over a week ago

Delete your account and your team in a GDPR compliant way

Learn how you can permanently remove all data related to your account and your team.

Written by Peter Steidel
Updated over a week ago

Subscription usage

Check your storage limit

Find how much of your storage you're using towards your limit

Written by Peter Steidel
Updated over a week ago

Understand the difference between seats and team members

Written by Mathias Martinez
Updated over a week ago