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Managing your email notifications
Managing your email notifications

Learn how to control your notifications for project activities, submitted review decisions and more.

Updated over a week ago

Stay on top of your projects and notifications by managing email notifications in your account. In this article, you'll learn how to control your email notifications, including disabling them for yourself or a reviewer, receiving immediate notifications, and setting the timing for project activity emails. Discover the benefits of project activity emails and the types of activities included in these emails.


Overview of all notifications

Currently, we send out various email notifications to our users and reviewers, including:


Control which email notifications you are getting

We know that some of you want to keep email alerts to a minimum, while others like to be up to date. You can customize notifications for project activities, mentions, submitted reviews, and due dates. Also, you can decide if your reviewers should receive project activity notifications.

  1. Click on your avatar in the top right corner of the screen

  2. Choose which notifications you like to enable or disable according to your preference

  • How do I receive email notifications for a project?

As an Admin of your team, you have the ability to see all files and projects created by your teammates. However, you will only receive email notifications for projects where you specifically are a project collaborator. To turn on email notifications for a project, you can join the project by inviting yourself as a project collaborator.

  1. Go into the project you want to receive notification from

  2. Click on the Join project button on the top right


This way, you can enjoy getting updates only on projects you truly care about and not have to worry about your inbox being overloaded with too many emails.


Project activity email

Filestage sends you a single email notification for all new activities that occur in your projects. The notification is sent out within a selected period between 10 minutes and 8 hours. This allows you to receive all relevant updates in one email, making it easy to keep track of your projects. You can decide if you wish to receive Project activity emails.
To do so:

  1. Click on your avatar in the top right corner of the screen

  2. Click on the Project activity slider to enable or disable the notification according to your preference


💡Pro-tip: Instead of disabling email notifications for project activities, we suggest extending the time frame for receiving them. This way, you can still stay up-to-date without overloading your inbox and be reminded to come back to the project.

Activities included in project activity notifications:

Activities separate in immediate email notifications:

  • When are email notifications sent for project activities?

All project activities that occur within the selected time period between 10 minutes and 8 hours of the first activity are sent to you in a single email notification.

For example:

Let's say your teammate creates a comment at 10 a.m. and you have selected the time span for one hour. This means that the project activity email will be sent out 1 hour later at 11 a.m. All activities that occur between 10 a.m. and 11 a.m. will be bundled in this email notification.

If you mark a project activity as read in the notification center before the project activity email has been sent out, this update will not be listed in the project activity email.

  • How to set the time span for project activity emails?

The default time period for project activity emails is 1 hour, but you can customize this time period in your account's notification settings. To do so, follow these steps:

  1. Click on your avatar and open your personal settings

  2. Open the notification tab

  3. Select your preferred time period from the dropdown menu


Mentions

When you get mentioned in a comment, you will be notified instantly with a separate email. You can decide if you wish to receive notifications for mentions. To do so:

  1. Click on your avatar in the top right corner of the screen

  2. Click on the Mentions slider to enable or disable the notification according to your preference


Submitted review decisions

When a reviewer has requested changes or approved a file, you will be notified instantly with a separate email. You can decide if you wish to receive notifications for Submitted review decisions. To do so:

  1. Click on your avatar in the top right corner of the screen

  2. Click on the Submitted review decisions slider to enable or disable the notification according to your preference


Due date reminder

Once you've been invited to a reviewer group as a reviewer, you'll receive a daily email reminder between 7:00 am - 8:00 am local time that lists all your pending reviews due soon or overdue, but only if you have a pending review with a due date between 2 days ago and 5 days in the future. Learn more about how to set and manage due dates.

You can decide if you wish to receive notifications for Submitted review decisions. To do so:

  1. Click on your avatar in the top right corner of the screen

  2. Click on the Due date reminder slider to enable or disable the reminder according to your preference


Manage email notifications for your reviewers

  1. Locate the reviewer group where you want to disable email notifications

  2. Click on the Manage reviewer settings icon.

  3. Disable email notifications for all files


📌Please note: If your reviewer has their own account, they can deactivate the project activity email in their personal notification settings. The personal setting will override the email notification setting in the reviewer group.


Use mentions to notify others immediately

In case you want someone to get immediately informed about a new activity, you can use the mention feature. Email notifications for mentions are sent out immediately.

❗Mentions and the corresponding notifications do only work with persons that are already part of the review process (reviewers, collaborators).

Also, the notification center shows updates in real time. You can use this feature to see updates instantly. Through the circle in the tab title and the blue badge on the bell icon, you can see if new updates are available.


💡 What's next? Once you're done adjusting your notifications, see how to set up and manage due dates!


Let us know if you have any questions by reaching out to us on chat or emailing us at support@filestage.io We're always happy to help!

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