Article overview:
How do we select subprocessors?
At Filestage, we take your privacy and security seriously. That's why we have a robust third-party privacy and security risk management program.
As part of our program, each subprocessor's privacy and security practices are assessed prior to our use of their services. This assessment includes a review of their information security management systems and data processing agreements (DPAs).
Preference is given to subprocessors who are GDPR-compliant and certified against industry best practice standards such as ISO 27001. In addition, and where required, we enter into DPAs with each of our subprocessors.
Who are our subprocessors?
At Filestage, we embrace remote working. This means we're a fully remote and globally-distributed team that leverages cloud services providers for our products (i.e., hosting and delivering our application (app.filestage.io) and website (filestage.io)).
Application
Application
Amazon Web Services, Inc.
Amazon Web Services, Inc.
App name:
App use:
We use AWS to host our application.
Headquarters:
410 Terry Ave N, Seattle, WA 98109-5210, United States
Datacenter:
European Union
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Auth0, Inc.
Auth0, Inc.
App name:
App use:
We use Auth0 to authenticate users.
Headquarters:
10800 NE 8th St #700, Bellevue, WA 98004, United States
Datacenter:
European Union
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Celonis, Inc.
Celonis, Inc.
App name:
App use:
We use Make to integrate Filestage with your internal apps to create workflow automations.
Headquarters:
Menclova 2538/2, 180 00 Praha 8-Palmovka, Czechia
Datacenter:
European Union
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Cloudflare, Inc.
Cloudflare, Inc.
App name:
App use:
We use Cloudflare for our domain name server.
Headquarters:
101 Townsend Street, San Francisco, CA 94107, United States
Datacenter:
United States
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Cumul, NV.
Cumul, NV.
App name:
App use:
We use Cumul.io to provide dashboards within our app.
Headquarters:
Tiensevest 102 box 201, B-3000 Leuven, Belgium
Datacenter:
European Union
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Fullstory, Inc.
Fullstory, Inc.
App name:
App use:
We use Fullstory to analyze our user base (i.e. usage behaviour).
Headquarters:
1745 Peachtree Rd NW Suite N, Atlanta, GA 30309, United States
Datacenter:
European Union
United States
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Headway App, Inc.
Headway App, Inc.
App name:
App use:
We use Headway to provide you with our change log.
Headquarters:
340 S Lemon Ave #4399, Walnut, CA 91789, USA
Datacenter:
United States
Privacy documentation:
Intercom, Inc.
Intercom, Inc.
App name:
App use:
We use Intercom to provide you with customer support directly in our application.
Headquarters:
KPMG Building, 55 2nd St, San Francisco, CA 94105, United States
Datacenter:
United States
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
MongoDB, Inc.
MongoDB, Inc.
App name:
App use:
We use MongoDB Atlas for our customer database.
Headquarters:
499 Hamilton Ave, Palo Alto, CA 94301, United States
Datacenter:
European Union
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Pusher, Ltd.
Pusher, Ltd.
App name:
App use:
We use Pusher to create APIs.
Headquarters:
160 Old St, London EC1V 9BW, United Kingdom
Datacenter:
European Union
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Recrea Systems, SLU.
Recrea Systems, SLU.
App name:
App use:
We use Quaderno to provide you with invoices.
Headquarters:
Bravo Murillo 34 - 35003, Las Palmas, Spain
Datacenter:
European Union
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Data processing agreement
Rocket Science Group, LLC.
Rocket Science Group, LLC.
App name:
App use:
We use Mandrill to distribute email communications to you.
Headquarters:
2015 Main St, Vancouver, BC V5T 3C2, Canada
Datacenter:
United States
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Segment.io, Inc.
Segment.io, Inc.
App name:
App use:
We use Segment to analyze our user base (i.e. profiling, usage behaviour).
Headquarters:
100 California Street, Suite 700, San Francisco, CA 94111, United States
Datacenter:
United States
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Stripe, Inc.
Stripe, Inc.
App name:
App use:
We use Stripe for payment processing.
Headquarters:
510 Townsend Street, San Francisco, CA 94103, United States
Datacenter:
United States
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Transloadit-II, GmbH.
Transloadit-II, GmbH.
App name:
App use:
We use Transloadit for uploading and transcoding files.
Headquarters:
Waßmannsdorfer Chaussee 39 A, 12355 Berlin, Germany
Datacenter:
European Union
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
Data processing agreement
Website
Website
WPEngine, Inc.
WPEngine, Inc.
App name:
App use:
We use WPEngine to host our website.
Headquarters:
504 Lavaca Street Suite 1000 Austin, TX 78701, United States
Datacenter:
United States
Transfer mechanism:
Standard contractual clauses
Privacy documentation:
If you have any questions or comments, please contact us through chat or email at support@filestage.io.