Why whitelisting domains?

Many companies block unknown domains by default for security reasons. For that reason, it can happen that emails from Filestage can't be received, links can't be opened, or files can't be uploaded.

To ensure Filestage works 100% in your network, you or your IT department need to whitelist the domains in the following list.

Core Application:

*.filestage.io (main app)
*.transloadit.com (file upload)
transloadit.edgly.net (file upload)
*.stripe.* (subscription & billing)
api.stripe.com, checkout.stripe.com, js.stripe.com, m.stripe.com, q.stripe.com and m.stripe.network (subscription & billing)
billing.quaderno.io (invoicing)
*.google.com (google login, recaptcha and google drive picker)
*.googleapis.com (google login, recaptcha and google drive picker)
*.googleusercontent.com (google login, recaptcha and google drive picker)
*.gstatic.com (google login, recaptcha and google drive picker)
*.pusher.com (realtime updates)

*.s3-accelerate.amazonaws.com (file upload)

Extended features:

*.intercom.io (customer support chat)
*.intercomassets.com (customer support chat)
*.intercomcdn.com (customer support chat)
*.segment.* or cdn.segment.com and api.segment.io (analytics)
www.dropbox.com (dropbox file picker)
app.satismeter.com (satisfaction survey)
*.fullstory.com (advanced support)

💡 What's next? After whitelisting the above list, learn which browser Filestage supports: Learn which browsers Filestage supports

If you have any questions or comments, please feel free to reach us through chat or email at support@filestage.io.